The service
AutoSuspend is provided by QueueClear “as is”. By installing it you authorize it to act on your Zendesk Suspended Tickets queue according to the rules you configure.
Deletions
Deleting a suspended ticket is permanent once the undo window you configured has passed. QueueClear is not liable for tickets deleted by rules you created.
Billing
Paid plans are billed by Stripe monthly or yearly and can be cancelled at any time from Plan & billing; access continues to the end of the paid period. Sandbox accounts are free. We may change prices with 30 days' notice.
Acceptable use
You must comply with Zendesk's terms. We may suspend accounts that abuse the Zendesk API through the app.
Contact
Questions go to hello@queueclear.com. The privacy policy covers what we store.